Customer Satisfaction

Bestdrugmart is an online pharmacy which provides shipping services in the following international standards.

  • We are occupied with high class equipment and services like cold storage house, proper regulation and monitoring of temperature, humidity, ventilation, refrigerators.
  • Vaccines, blood derived products and chemotherapy agents require stringent storage and transportation environment. We offer cold chain while storage and transportation. 
  • Special team is appointed for regular monitoring of stock to maintain quality and integrity of the stored products. Expiration date and any kind of damages are checked once daily. 
  • We follow the standards of the World Health Organization (WHO), National Health Services (NHS), Food and Drug Administration Agency (FDA) and International Pharmacy Association (IPA) during each step of the storage and shipment.
  • Medicines are fragile in nature; we use bubble packages and hard cartons to make the packages tamper resistant and fracture proof.
  • Parcels are labelled properly mentioning address in clear words at the top. We ensure that that you will get your parcel in time.
  • 100% Customer Satisfaction is our guarantee. After placement and confirmation of order we guarantee to process the order within 24 hours. Orders placed on Saturdays or Sundays will be processed on next working days. After dispatching the parcel, we send a confirmation email which mentions the tracking number and tentative date of product delivery.
  • Our organisation providesworldwide shipping facility irrespective of the locality, state, or country you live in. we can be contacted any time from any corner of the world.
  • You can place the order by going through our website. We have options for selecting the quantities.
  • You have to pay the shipping cost of the product based on weight; however in rare cases we provide free shipping.
  • We have a provision for tracking the position of the parcel. A unique tracking number is provided to our customers for keeping a track of delivery status.
  • Chemist247online is highly concern about maintaining privacy and satisfaction of our customer
  • We also offer FDA approved Generic medicines from the renowned and top most pharmaceutical companies but in case you are not finding our product’s quality up to the mark you can send us feedback.
  • In case of shipment of any damaged product, we take the responsibility and assure the reshipment of the order.
  • If you don’t receive the order within 30 business days, inform us and your problem will be resolved quickly.